What Is a Managed Security Service?

A managed security service is the systematic approach a third-party takes to handle a business’s cybersecurity requirements, such as managing firewalls, monitoring and implementing intrusion detection systems including patch management and upgrades in addition to conducting vulnerability and penetration assessments in response to emergencies, and providing reporting. Managed security service providers provide an economical solution for companies who cannot afford to hire or support their own cybersecurity team or have limited capabilities.

A security-focused MSP is a service that focuses on cybersecurity, while IT service providers concentrate on IT operations. MSSPs provide round-the-clock security monitoring and management that helps organizations identify, triage and respond to cyberattacks. They typically use the high-availability security operations center and offer services such managed firewalls as well as intrusion detection and virtual private network (VPN) management and endpoint threat detection, vulnerability scanning and response.

An MSSP must be able to provide custom-designed services based upon a thorough understanding of the security goals of the organization and its environment. Premium MSSPs provide 24/7 monitoring, threat intelligence and analysis of data. This allows them to identify threats and eliminate critical vulnerabilities.

A MSP that focuses on security should also be able to offer advanced endpoint detection (EDR) solutions as well as XDR solutions. XDR is a monitoring tool that monitors many sources of data, including firewalls, intrusion detectors, antivirus, next generation firewalls, and other enterprise devices. It also offers central management and automation. The platform can identify unknown attackers using multi-layered detection methodologies and provides an overview of the entire attack landscape to identify and remediate vulnerabilities.

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